Privacy Policy
DITFLIVE or collectively (‘we,’ ‘our,’ or ‘us’) is committed to protecting your privacy. This privacy policy explains how your personal information is collected and is disclosed by DITFLIVE. This privacy applies to our website and all our subdomains (collectively, our “Services”). By accessing or using our service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personnel information as mentioned in our Privacy Policy and Terms and Conditions.
Definition and key terms:
Cookie: A small amount of data generated by “our” website and saved in your browser. This data is then later used to identify your browser.
Company: When referred to as “us,” “we,” or “our,” this refers to our company DITFLIVE which is responsible for your data.
Device: Any internet-connected device such as a phone, tablet, computer, or other devices, expressly that respond to your customer service requests and more effectively can be used to visit and use the services. You consent to this Privacy Policy provided by us.
IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually as expressly signed in geographic blocks. An IP address can often identify the location from which a device is connecting to the Internet.
Personnel: refers to individuals employed or under contract to perform a service on behalf of one of the parties.
Personal Data: Any information that directly, indirectly, or in connection with other information- including a personal identification number or your account- allows us to identify or identifiability of a natural person as described in the relative terms (if available) and on this platform.
Service: Refers to the service provided by us or our website.
Third-party service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide or enhance our services. Please do note that DITFLIVE doesn’t hold us responsible for them.
Website: DITFLIVE’s website can be accessed via this URL www.ditflive.com
You: A person or entity registered with DITFLIVE to use or avail of our services.
Information that is automatically collected:
Some information like your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other information collected automatically could be a login, e-mail address, password, computer and connection information such as browser plug-in types and versions and time zone setting, operating systems and platforms, purchase history (we sometimes aggregate with similar information from other Users), the complete Uniform Resource Locator (URL) clickstream to, through and from our website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number you used to call our Customer Services. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During your visits, we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes. We automatically collect certain information when you visit, use or navigate the platform. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our, and other technical information. This information is primarily needed to maintain our security and operation and for our internal analytics and reporting purposes.
How Do We Use the Information We Collect?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive
from you)
• To improve customer service (your information helps us to respond to your customer service requests and more effectively
support needs)
• To process transactions
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails.
When do we use customer information from third parties?
We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third party responding to your customer service requests and, more effectively, automated fraud detection services. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information on social media websites make public by visiting these websites and changing your privacy settings.
Do we share the information we collect with third parties?
We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners. If we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest. We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage, and management, e-mail management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through our service. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for you and us. We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographic such as connection speed, whether you have visited the service in a shared location, and the type of device used to visit the service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research, and reporting for our advertisers and us. We may also disclose personal and non-personal information about you to the government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations. Technographic such as connection speed, whether you have visited the service in a shared location, and the type of device used to visit.
Where and when is information collected from customers and end-users?
We will collect the personal information that you submit to us. We may also receive personal information about you from third parties, as described above.
Could my information be transferred to other countries?
We are an incorporated corporation based in Dhaka, Bangladesh. Information collected via our website, through direct interactions with you, or from the use of our help services shall be transferred from time to time to our offices or personnel or to third parties that can be located throughout the world and maybe area and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, you voluntarily consent to the trans-border transfer and hosting of such information by using any of the above.
Is the information collected through our service secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaim duty to protect your personal information, you agree that intentional misconduct will be the standard used to measure our compliance with that duty.
Can I update or correct my information?
The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of specific uses and disclosures of personally identifiable information. You can contact us to
(1) Update or correct your personally identifiable information,
(2) Change your preferences concerning communications and other information you receive from us, or
(3) Delete the personally identifiable information maintained about you on our systems (subject to the following paragraph) by canceling your account.
Such updates, corrections, changes, and deletions will affect other information that we maintain or information that we have provided to third parties under this Privacy Policy before such update, correction, change, or deletion. We may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections to protect your privacy and security. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible. To remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from accidental loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal data is stored in databases we actively use. You consent to this Privacy Policy by and other readily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. If you are an end-user and wish to update, delete, or receive any information about yourself, you may do so by contacting the organization you are a customer of.
Personnel:
If you are one of our workers or applicants, we collect the information you voluntarily provide. We use the information collected for Human Resources purposes to administer benefits to workers and screen applicants. You may contact us to
(1) Update or correct your information,
(2) Change your preferences concerning communications and other information you receive from us, or
(3) Receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will affect other information that we maintain or information that we have provided to third parties under this Privacy Policy before such update, correction, change, or deletion.
Sale of Business:
We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of us or any of its Corporate Affiliates (as defined herein), or that portion of us or any of its Corporate Affiliates to which the service relates, or if we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding provided that the third party agrees to adhere to the terms of this Privacy Policy.
Affiliates:
We may disclose information (including personal information) about you to our Corporate Affiliates for purposes of this Privacy Policy. “Corporate Affiliate” means any person or the entity which directly or indirectly controls, is controlled by, or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates under the terms of this Privacy Policy.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This is also the case for anyone who shares your information and who carries out services on our behalf. When we no longer need to use your information, and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and must keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. However, we cannot ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
Governing Law:
The laws of Bangladesh, excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to other local, state, national, or international laws.
Your Consent:
You consent to this Privacy Policy by using our service, registering an account, or making a purchase.
Disclaimer:
DITFLIVE holds the right to change this privacy policy. However, we as a company will always post the updated privacy policy on our website